Senior Solutions Engineer (AI)

TL;DR

Senior Solutions Engineer (AI): Driving value-based solutioning and integration of an AI-native platform into complex enterprise ecosystems with an accent on pre-sales engineering and product strategy. Focus on architecting generative AI experiences and communicating complex technical concepts to C-level stakeholders.

Location: Onsite in France

Company

Decagon is a leading conversational AI platform empowering brands to deliver concierge customer experiences through AI agents across multiple channels.

What you will do

• Partner with Account Executives to discover and qualify solutions that lead to strong ROI for customers.
• Architect and create generative AI experiences for enterprise end-users.
• Develop custom demonstrations tailored to specific customer needs using the Decagon platform.
• Serve as a technical advisor and trusted consultant to enterprise prospects and customers.
• Communicate complex technical concepts clearly to C-level decision makers and engineering stakeholders.

Requirements

• 4-6 years of customer-facing experience in a sales engineering (pre-sales) role.
• Functional understanding of GTM systems and workflows.
• Strong interpersonal and teamwork skills.
• Must be based in France (In-office company).

Nice to have

• 2+ years of AI sales engineering experience.
• Experience working in a high-growth startup environment.

Culture & Benefits

• "Take what you need" vacation policy.
• Comprehensive Medical, Dental, and Vision benefits for employees and their families.
• Life Insurance, Disability Benefits, and Retirement Plan (e.g., 401K, pension).
• Parental Leave and fertility/family building benefits through Carrot.
• Daily lunches and snacks provided in the office.