Senior Frontend Software Engineer (AI Receptionist)

TL;DR

Senior Frontend Software Engineer (AI Receptionist) (React/TypeScript): Building web applications that power an AI Receptionist experience for enterprise customers with an accent on interactive UI for configuring conversational AI, monitoring live conversations, and improving voice-agent performance. Focus on designing scalable frontend architecture, integrating real-time streaming and backend services, and optimizing reliability, accessibility, and performance at enterprise scale.

Location: Canada (Remote)

Company

Builds an AI platform for conversational AI agents, human agent augmentation, and conversation intelligence to improve customer experience.

What you will do

• Partner with Product, Design, and Engineering to define and deliver new AI Receptionist capabilities.
• Design and build modern, responsive, highly interactive web applications using React and TypeScript.
• Create UX for configuring conversational AI, managing knowledge sources, testing AI behavior, and deploying voice agents.
• Build reusable UI components and frontend infrastructure to improve consistency, scalability, and engineering velocity.
• Integrate frontend apps with backend services using REST APIs, WebSockets, and real-time streaming.
• Optimize performance, accessibility, reliability, and responsiveness; drive frontend architecture decisions and best practices.

Requirements

• 5+ years of professional frontend-focused software engineering experience.
• Deep expertise in React, TypeScript, JavaScript, HTML, and CSS.
• Experience building complex, production-scale web applications with strong UX.
• Strong knowledge of frontend architecture, component design, state management, and modern build systems.
• Experience integrating with backend services via REST APIs, GraphQL, WebSockets, or streaming protocols.
• Experience with frontend tooling (Vite, Webpack, Node.js) and modern testing frameworks.

Nice to have

• Experience building AI-powered or Generative AI applications, including LLMs and AI agent platforms.
• Experience with conversational AI, voice technology, or contact center software.
• Experience with real-time communication technologies.
• Experience with Go or other backend technologies.
• Experience building cloud-native distributed systems.

Culture & Benefits

• Medical, dental, and vision plans for employees and family.
• Paid parental leave.
• Monthly Health & Wellness allowance.
• Work-from-home office stipend for remote work.
• PTO: 3 weeks in Canada.
• Compensation includes base salary, equity, and benefits.

Hiring process

• Recruiter shares role details and compensation specifics based on experience, skills, and location.
• Interviews and evaluation focus on frontend engineering and ability to deliver production-quality UI.