Senior Account Manager (Legal)

TL;DR

Senior Account Manager (Legal): Managing and expanding client relationships within the legal industry with an accent on commercial health, revenue retention, and strategic growth. Focus on building trusted stakeholder partnerships, driving upsell/cross-sell opportunities for Microsoft Dynamics solutions, and ensuring high client satisfaction.

Location: Must be based in the UK

Company

hirify.global is a global Microsoft partner specializing in AI-powered, cloud-based solutions for service-centric organizations, supporting over 800,000 users across 80 countries.

What you will do

• Own the overall relationship with allocated accounts, acting as the primary point of contact and escalation.
• Build trusted stakeholder relationships to influence IT strategy and align with business goals.
• Develop strategic account plans and drive revenue through upsell and cross-sell initiatives.
• Conduct regular client engagements and quarterly business reviews to identify growth opportunities.
• Collaborate with internal teams to ensure seamless delivery, commercial alignment, and accurate account data management.
• Support marketing efforts by securing case studies and promoting new services.

Requirements

• Must be based in the UK
• Proven experience managing and expanding accounts within the Legal industry.
• Strong commercial acumen with a track record of closing solution-based sales.
• Excellent stakeholder management skills with the ability to operate at executive levels.
• Consultative approach to building long-term partnerships.
• Ability to work independently and collaborate across global teams.

Culture & Benefits

• Flexible working culture designed to support personal priorities and family commitments.
• Competitive compensation package including bonus eligibility.
• Comprehensive benefits including private medical insurance, pension plan, and life cover.
• 26 days of holiday plus UK bank holidays and a birthday day off.
• Continuous learning and development opportunities within a global organization.