Product Analyst (Procurement Systems)

TL;DR

Product Analyst (Procurement Systems): Supporting operational management of procurement platforms with an accent on user support, supplier enablement, and spend analytics. Focus on optimizing platform performance, coordinating vendor integrations, and driving end-user adoption through training and documentation.

Location: Taguig, National Capital Region (Manila), Philippines

Company

A leading global real estate services firm transforming the way people work, shop, and live.

What you will do

• Manage support requests, troubleshoot operational issues, and handle escalations across procurement platforms.
• Coordinate supplier onboarding, integrations, catalog implementations, and punchout enablement.
• Build and distribute recurring operational and executive reports to analyze spend, adoption, and contract compliance.
• Develop training guides, SOPs, knowledge base articles, and conduct live training sessions for end-users.
• Support project plans, vendor evaluations (RFI/RFP), and the implementation of new technology capabilities.

Requirements

• Bachelor’s degree in Business, Supply Chain, Information Systems, Finance, Operations, or a related field.
• 2–5 years of experience in business operations, procurement, systems administration, or business analysis.
• Advanced Microsoft Excel and reporting skills.
• Strong project coordination and stakeholder management abilities.
• Excellent written and verbal communication skills.

Nice to have

• Experience with procure-to-pay (P2P), supplier management, or supply chain operations.
• Knowledge of change management, user training, or platform adoption initiatives.
• Experience supporting vendor integrations and supplier catalogs.
• Proficiency with dashboarding or business intelligence (BI) tools.

Culture & Benefits

• Career development opportunities within a promote-from-within culture.
• Flexible and agile work environment focusing on autonomy.
• Strong commitment to Diversity, Equity, and Inclusion (DEI).
• Access to continuous learning and professional development programs.