Account Manager (Global Accounts)

Location: Sofia, Bulgaria; hybrid

Salary: EUR 18,400–23,000 per year, plus a competitive sales incentive program.

Company

A first-party data and insights platform serving market research, media, advertising, consulting, investment, publishing, and corporate customers globally.

What you will do

• Manage all aspects of relationships with assigned global accounts in alignment with Account Directors and overall sales goals.
• Expand existing accounts through upselling, cross-selling, consultative selling, and account growth strategies.
• Develop strategic relationships with key stakeholders and act as a trusted advisor on customer challenges and business needs.
• Lead client-facing meetings, manage communication of price and scope changes, and follow up throughout and after the sales process.
• Identify roadblocks, coordinate internal resources, and work with the project management team on project changes and escalations.
• Consult on high-value requests for proposals above $10,000 and manage proposal customization and bid follow-up.

Requirements

• At least 1 year of B2B sales or account management experience.
• Proven ability to drive revenue growth through account expansion strategies.
• Strong business acumen and ability to translate client needs into actionable solutions.
• Excellent communication, negotiation, presentation, and customer service skills.
• Ability to work cross-functionally to drive customer success.
• Excellent verbal and written communication skills in English and Bulgarian. Good knowledge of Microsoft Word, Excel, and PowerPoint.

Culture & Benefits

• Hybrid work arrangement in Sofia, Bulgaria.
• Base salary varies according to location, job-related knowledge, skills, and experience.
• Competitive sales incentive program rewarding achievement of sales targets.
• Inclusive and accessible work environment with accommodations available throughout the selection process.