Global Operations - Travel Manager, Client Services & Program Support (Travel Operations)

Location: Los Angeles, CA; based in the Los Angeles office.

Annual base salary: $111,000–$137,000. Also eligible for benefits and a discretionary bonus.

Company

hirify.global is an entertainment and sports agency working across filmed and live entertainment, digital media, publishing, sponsorship sales, endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.

What you will do

• Serve as a senior escalation point for complex, high-touch, VIP, and sensitive travel scenarios, including service recoveries.
• Advise travelers, assistants, and internal stakeholders on challenging itineraries, travel options, logistics, and traveler experience improvements.
• Support optimization of travel booking processes, traveler workflows, policies, preferred tools, communications, training, and change management.
• Lead travel logistics for meetings, off-sites, group travel initiatives, and high-profile internal and external events.
• Manage relationships with travel agencies, TMCs, booking platforms, and other vendor partners.
• Identify service gaps and support testing and rollout of travel-tool and traveler-facing platform enhancements.

Requirements

• 5–7 years of travel industry experience, preferably in entertainment, executive/VIP travel, or high-touch corporate travel.
• Prior travel agent, travel advisor, TMC, or agency experience is strongly preferred.
• Deep understanding of complex domestic and international travel logistics.
• Experience supporting demanding clients or executives in fast-paced, service-oriented environments.
• Strong working knowledge of travel booking platforms and servicing workflows.
• Exceptional judgment, composure, and customer service orientation.
• Strong relationship management and vendor partnership skills.

Nice to have

• Experience supporting meetings, events, or group travel logistics.

Culture & Benefits

• Regular full-time employee benefits with 80%–100% company-paid coverage for selected benefits.
• Medical, dental, vision, basic life and AD&D insurance, telemedicine, and mental health and employee assistance resources.
• Paid vacation, holidays, sick time, parental leave, other paid leaves, NICU leave, and bereavement resources.
• Adoption benefits, educational assistance, voluntary benefits, commuter benefits, flexible spending accounts, health savings account, and a 401(k) plan.