Business Transformation Manager (Fintech)

TL;DR

Business Transformation Manager (Fintech): Leading strategic initiatives to optimize product performance and competitive positioning in the Kenyan market with an accent on product lifecycle management, market intelligence, and customer insights. Focus on developing product roadmaps, conducting deep competitive analysis, and translating market data into actionable business strategies.

Location: Based in Nairobi, Kenya

Company

A fast-growing fintech company unlocking credit and providing smartphones and e-bikes to millions of customers across Africa.

What you will do

• Develop and maintain 12-month rolling product roadmaps and comprehensive product strategies aligned with business growth.
• Manage the end-to-end product development lifecycle from concept and pilot through to launch and optimization.
• Establish systematic competitive monitoring processes and design response strategies to counter market threats.
• Conduct deep customer research and create sophisticated segmentation models to optimize user experiences and touchpoints.
• Collaborate cross-functionally with Global Product, Marketing, Operations, and Sales to align global strategy with Kenya market execution.
• Analyze macroeconomic factors and regulatory changes to assess their impact on product economics and market positioning.

Requirements

• Bachelor's degree in Business, Marketing, Economics, or a related field; MBA preferred.
• 6-7 years of progressive experience in product management, strategy, or business analysis.
• Minimum 3 years of specific experience in product lifecycle management or product strategy.
• Advanced proficiency in data analysis and BI tools such as SQL, Excel, Power BI, or Tableau.
• Strong understanding of consumer product markets in Kenya or East Africa.
• Must be based in Nairobi, Kenya

Nice to have

• Product management certification.
• Experience in FMCG brand or category management.
• Background in management consulting or strategic roles.
• Experience managing OEM or supplier relationships.
• Knowledge of pricing strategy and revenue optimization.

Culture & Benefits

• Diverse development programs, coaching partnerships, and on-the-job training.
• Family-friendly policies and a strong focus on employee well-being.
• Flexible work environment and inclusive culture.
• Opportunity to work for one of Africa's fastest-growing fintech companies.