Senior UX Designer (DTC Web)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior UX Designer (DTC Web): Designing and optimizing direct-to-consumer web experiences for a global family safety platform with an accent on conversion-focused UI, subscription flows, and user research. Focus on building evidence-based design systems, conducting qualitative usability testing, and collaborating with cross-functional teams to drive long-term member loyalty.
Location: Must be based in the US or Canada
Salary: $129,000–$190,000 USD (US) or $149,500–$176,000 CAD (Canada)
Company
is a category-leading mobile-based membership platform serving nearly 100 million users worldwide with location sharing, safety, and coordination services for families.
What you will do
- Own UX/UI design execution for DTC web surfaces including subscription selectors, checkout flows, and onboarding.
- Prototype and design A/B tests in partnership with the Site Optimization Manager to improve conversion rates.
- Plan and moderate qualitative research sessions, synthesizing findings into actionable design recommendations.
- Maintain and evolve the web design system to ensure accessibility and visual consistency across all surfaces.
- Collaborate with Product and Engineering to ensure faithful implementation and iterate based on technical constraints.
- Analyze session recordings and quantitative funnel data to identify friction points and opportunities for delight.
Requirements
- 5-8 years of UX/UI design experience with a portfolio demonstrating both craft and research rigor.
- Must be based in the US or Canada.
- Proven experience in eCommerce or DTC web environments, specifically with subscription and checkout flows.
- Hands-on experience planning and moderating user interviews and usability tests.
- Proficiency with Figma for design, prototyping, and handoff.
- Experience with session recording/heatmap tools and A/B testing methodologies.
Nice to have
- Familiarity with AI-assisted prototyping tools.
- Experience with regional market localization for web experiences.
Culture & Benefits
- Competitive pay with equity and comprehensive medical, dental, and vision insurance.
- 401(k) matching (US) or RRSP/DPSP (Canada).
- Flexible PTO and 12 company-wide holidays.
- Winter and Summer weeklong synchronized company shutdowns.
- Remote-first environment with equipment and home office support.
- Free Platinum Membership and Tile products.
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