Outdoor Planning and Service Executive

TL;DR

Outdoor Planning and Service Executive (Commercial Operations): Managing customer orders and campaign delivery with an accent on accuracy, inventory management, and stakeholder communication. Focus on processing bookings, resolving inquiries, and ensuring a seamless end-to-end customer experience within a fast-paced media environment.

Location: Must be based in Glasgow. This role requires a minimum office attendance of three days per week.

Company

A leading media and entertainment company dedicated to delivering world-class content and advertising solutions.

What you will do

• Manage customer orders and email communications promptly and accurately.
• Provide inventory availability details to sales teams and external customers.
• Collaborate with finance and fulfillment teams to ensure successful campaign booking and execution.
• Deliver post-campaign analysis to review and enhance performance.
• Maintain high standards of data accuracy in internal booking systems.
• Resolve customer inquiries efficiently within established timeframes.

Requirements

• Must be based in Glasgow and able to work from the office at least three days per week.
• Excellent interpersonal, organizational, and communication skills.
• Strong attention to detail and accuracy in data entry.
• Ability to work under pressure and manage tight deadlines.
• Proficiency in computer systems and Excel.
• Proactive, solutions-driven mindset with a focus on customer service.

Culture & Benefits

• Inclusive and diverse workplace culture that celebrates individual differences.
• Opportunities for continuous learning and professional development.
• Collaborative team environment focused on innovation and improvement.
• Commitment to making reasonable adjustments for diverse needs and working styles.