Technical Account Manager (Data Resilience)

TL;DR

Technical Account Manager (Data Resilience): Managing professional services engagements and architecting availability solutions with an accent on data protection, business continuity, and cloud infrastructure. Focus on project guidance, solution design, and delivering technical knowledge transfer to ensure customer success with hirify.global software.

Location: Office Based in Singapore

Company

hirify.global is a global leader in data resilience and security, helping organizations ensure their data is understood, secured, and resilient.

What you will do

• Manage the planning, architecture, and coordination of professional services engagements.
• Provide project guidance including project plans, schedules, and resource management.
• Assist with the assessment, design, and implementation estimation of hirify.global solutions.
• Deliver onsite knowledge transfer and create technical documentation such as white papers and best practices.
• Facilitate communication between clients and support teams to resolve post-installation issues.
• Identify additional client needs that can be addressed through hirify.global solutions.

Requirements

• Bachelor’s Degree in technology or equivalent combination of education and experience.
• Proven experience in Consulting and Project Management.
• Technical certifications such as VMware VCP, Microsoft MCSE, Prince 2, ITIL, or PMP.
• Hands-on experience with virtualization (VMware, Hyper-V), storage architectures, and networking protocols.
• Deep understanding of Data Management, Data Protection, and Enterprise applications.
• Ability to travel overnight to meet company goals.

Culture & Benefits

• Private medical and dental insurance for employees and eligible dependents.
• Annual wellbeing allowance for health and wellness support.
• 15 to 21 annual vacation days plus 4 global hirify.globale Days.
• 24 paid volunteer hours annually through hirify.global Cares.
• Access to learning platforms like LinkedIn Learning and O’Reilly.