Manager (Consumer Insights)

TL;DR

Manager (Consumer Insights): Leading a team of research analysts to deliver high-quality actionable insights and reports for CPG and Tech clients with an accent on customer satisfaction and advocacy. Focus on building senior stakeholder relationships, coaching analysts, and translating client requirements into strategic data solutions.

Location: Ho Chi Minh City, Vietnam

Company

NIQ/GfK is a global leader in consumer intelligence and data analytics providing actionable insights for manufacturers and retailers worldwide.

What you will do

• Lead and coach a team of 2-3 senior/executive research analysts to ensure high-quality delivery.
• Build and maintain strong relationships with senior client stakeholders.
• Deliver analytics and insights services including Brand Health, segmentation, and Qualitative research.
• Identify business opportunities through day-to-day client engagement and coordinate with Account Development.
• Translate client requirements into actionable recommendations to help them grow their business.
• Share and exchange industry best practices across internal NIQ-GfK teams.

Requirements

• 5+ years of experience in data analytics, delivery, or consumer insights.
• Proven experience in coaching or managerial roles.
• Strong proficiency in Microsoft Excel and PowerPoint.
• Experience working in an analytical environment with a customer-centric mindset.
• Excellent verbal and written communication and presentation skills.
• Graduate or Post Graduate degree in a relevant field.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee Assistance Program (EAP).