Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Managing commercial relationships and strategic growth for complex financial institutions with an accent on compliance technology and unified controls frameworks. Focus on driving renewals, identifying expansion opportunities, and leading executive-level business reviews to ensure platform value and client retention.

Location: Hybrid position based in Houston

Company

hirify.global is a data operating platform provider that organizes enterprise data into actionable information to protect and promote business growth for multinational companies.

What you will do

• Own the full commercial lifecycle, including renewals, expansion, and retention strategy for a portfolio of regulated financial institutions.
• Lead executive business reviews focused on compliance posture, regulatory risk, and platform value.
• Drive inbound expansion deals independently and in collaboration with Account Executives.
• Monitor account health and risk, developing intervention plans to ensure long-term satisfaction.
• Manage complex escalations and hold internal teams accountable for resolution.
• Translate technical and operational updates into actionable insights for client stakeholders.

Requirements

• Deep knowledge of enterprise compliance technology, including communications and trade surveillance.
• Understanding of the financial services regulatory environment and its impact on client demand.
• Proven experience in multi-stakeholder account management within regulated financial institutions.
• Expertise in commercial lifecycle management for enterprise SaaS, including renewals and churn forecasting.
• Strong operational accountability with the ability to manage escalations and ticket resolution independently.

Culture & Benefits

• Global mission with a passionate community of innovators.
• Highly competitive compensation package.
• Fully covered health insurance for employees and their families.
• Generous time-off policy and flexible work schedule.
• High-impact environment with significant learning potential.

Hiring process

• Initial exploration of core factors including salary, location, and values alignment.
• Deep dive into technical and behavioral competencies.
• Practical work task simulation followed by a presentation to colleagues and managers.
• Final meetings with senior leadership.