Product Manager (Live-Service Games)

TL;DR

Product Manager (Live-Service Games): Own and evolve RuneScape product strategy to balance player experience with commercial success, with an accent on defining KPIs and growth roadmaps driven by player research and behavioural analytics. Focus on leading experimentation and monetisation initiatives (including microtransactions), translating live-service metrics into actionable recommendations for development teams.

Location: Cambridge, UK — flexible working options with predominantly remote work; applicants must be based (or willing to relocate) within a comfortable commuting distance of the office to attend onsite as required.

Company

hirify.global builds RuneScape and other connected experiences as a community-powered game studio.

What you will do

• Own and evolve RuneScape product strategy, aligning player value with business objectives to drive sustainable growth.
• Define product goals, KPIs, and success metrics for initiatives and content releases.
• Identify growth opportunities using player research, behavioural analytics, experimentation, and market analysis, turning insights into a roadmap.
• Build business cases for new features and improvements, including microtransaction and monetisation initiatives, and prioritize by impact, effort, and strategic value.
• Drive experimentation through A/B testing and hypothesis-led development to validate ideas before scaling.
• Monitor game health across acquisition, engagement, retention, monetisation, and player sentiment, translating data into recommendations development teams can act on.

Requirements

• Significant, demonstrable experience in product management within games or digital consumer products, ideally managing live-service titles with evolving roadmaps.
• Strong commercial acumen and experience with player lifecycle metrics (DAU/MAU, retention, conversion, ARPDAU, LTV, churn), including microtransactions or hybrid monetisation models.
• Excellent analytical skills with experience turning player data into evidence-based decisions; familiarity with SQL, Tableau, Looker, or Power BI is a plus.
• Proven track record prioritizing and managing a product roadmap cross-functionally with Design, Engineering, Production, Marketing, and Analytics.
• Experience with experimentation frameworks and A/B testing; exposure to MMORPGs or subscription-based products is a bonus.
• Right to work in the UK: permanent eligibility to work in the UK is required; visa sponsorship is not available.

Culture & Benefits

• Private healthcare including a dental plan.
• Discretionary annual performance bonus and life insurance.
• Minimum 6% pension contributions and enhanced family leave policies from day 1.
• Flexible working hours and 25 days annual leave plus bank holidays, with the option to buy/sell holidays.
• Inclusive, accessibility-focused recruitment with support for reasonable adjustments.

Hiring process

• Interview process includes discussions to assess product strategy, analytics/experimentation approach, and cross-functional collaboration.
• Reasonable adjustments available during the recruitment process if requested.