Staff Product Designer (AI)

TL;DR

Staff Product Designer (AI): Driving the design vision for expert-facing workflows and AI agent configuration tools with an accent on turning complex orchestration into intuitive, scalable product experiences. Focus on leading UX strategy, prototyping advanced interaction models, and collaborating with cross-functional teams to define the future of conversational AI.

Location: Berlin Office

Company

hirify.global is a leading enterprise-grade conversational AI platform that powers over one billion interactions, helping global brands transform customer support into meaningful, agentic exchanges.

What you will do

• Translate design vision into actionable product experiences for expert-facing AI configuration tools.
• Partner with product managers, engineers, and AI specialists to align on user needs and technical feasibility.
• Lead UX strategy and research initiatives to shape both near-term execution and long-term product improvements.
• Prototype advanced interaction models for complex AI orchestration and logic building.
• Set design direction and raise the quality of output within your cross-functional product team.
• Balance deep configuration capabilities with usability to ensure efficiency for expert users.

Requirements

• 8+ years of experience in product design with a proven track record in complex domains.
• At least 2 years of experience in a lead capacity.
• Experience designing with AI tools and adaptive experiences.
• Strong systems thinking skills with the ability to structure multi-layered, dynamic logic flows.
• Mastery of interaction and visual design with a portfolio demonstrating complex interface handling.
• Technical fluency to collaborate effectively with engineering and product teams.

Nice to have

• Experience creating human-AI interaction models that balance trust and transparency.
• Background in conversational interfaces, automation tooling, or multimodal design.
• Familiarity with design systems in scaling organizations.
• Knowledge of voice technologies or telephony ecosystems.

Culture & Benefits

• Work on high-stakes, complex problems in a fast-evolving AI category.
• Environment that values ownership, direct feedback, and fast execution.
• Opportunity to shape the global category leader in enterprise conversational AI.
• Commitment to high data protection standards and ISO compliance.

Hiring process

• Recruiter Interview
• Hiring Manager Interview
• Portfolio Walkthrough
• Live Whiteboard Session
• Bar Raiser Interview