Social Media Analyst (Marketing)

TL;DR

Social Media Analyst (Marketing): Developing, implementing, and optimizing content across social and digital channels with an accent on organic growth and user engagement. Focus on analyzing social metrics, generating actionable insights, and managing content calendars to build brand awareness.

Location: Hybrid: Must be based in Jacksonville, Florida, United States

Company

Global provider of business decisioning data and insights.

What you will do

• Analyze user engagement and track key metrics like click-through and bounce rates across corporate channels.
• Monitor social platforms to identify trends and relevant industry conversations.
• Generate regular performance reports and provide actionable recommendations for organic growth.
• Collaborate with People and Communications teams to create brand storytelling content.
• Manage bulk scheduling and the content calendar using Sprout Social.
• Support and advise the Employee Social Media Advocacy Program.

Requirements

• Bachelor’s degree in communications, marketing, journalism, or a related field.
• 0-2 years of relevant professional experience.
• Strong understanding of major social media platforms and best practices.
• Experience in social copywriting, editing, and using management tools like Sprout Social.
• Proficiency in Microsoft Office Suite.
• English: Fluency required

Culture & Benefits

• Equal Employment Opportunity (EEO) employer.
• Commitment to reasonable accommodations for disabilities.
• Professional growth environment with opportunities for mentorship and structural courses.