Technical Account Manager (Cybersecurity)

TL;DR

Technical Account Manager (Cybersecurity): Guiding clients through strategic security transformation and driving outcomes from Managed Security Services with an accent on risk reduction and security maturity. Focus on optimizing SIEM/XDR/SOAR platforms, implementing AI-enabled SOC operations, and aligning security roadmaps with business goals.

Location: Remote (Must be based in the United States)

Company

hirify.global is a managed services provider specializing in security transformation and outcome-led delivery.

What you will do

• Act as the primary technical point of contact and strategic advisor for a named client base.
• Develop and execute prioritized security roadmaps to reduce risk and accelerate value realization.
• Lead Quarterly Business Reviews (QBRs) to communicate service value and strategic security trends to executive stakeholders.
• Guide clients toward consolidated SIEM, XDR, and SOAR platforms, specifically focusing on Palo Alto Networks Cortex.
• Advance AI-enabled SOC maturity by advising on automation, analytics, and AI-driven detection workflows.
• Collaborate cross-functionally with Engineering, Support, and Security Operations to ensure high-quality delivery.

Requirements

• 10+ years of experience in security engineering, SOC operations, or IT consulting.
• 5+ years of client-facing experience in a technical advisory, TAM, or solutions architect role.
• Hands-on experience designing and supporting modern SIEM/XDR/SOAR platforms (Palo Alto Networks Cortex XSIAM/XDR preferred).
• Practical experience with AI-enabled and agentic SOC capabilities to reduce mean time to respond.
• Must be based in the United States.
• Ability to translate complex security outcomes into quantified business value for executives.

Nice to have

• Experience with regulatory frameworks such as NIST CSF, CIS, HIPAA, SOX, or PCI-DSS.
• Relevant certifications: CISSP, CISM, GIAC, ITIL, or Palo Alto Networks certifications.
• Commercial awareness regarding service tiers, margins, and engagement economics.

Culture & Benefits

• Full-time USA employment benefits.
• Fully remote work environment.
• Opportunity to work with cutting-edge AI and security automation technologies.
• Focus on a platform-first, multi-vendor security approach.