Assisted Onboarding Specialist (Fintech)

Sales - Assisted onboarding specialist

Company: Hala

Conditions: Riyadh, Riyadh Region, SA

Employment Type: FULL_TIME

Date Posted: 2026-07-20T09:11:47+00:00

📋 Description

• Assist customers to complete self-onboarding.
• Guide document uploads and regulatory compliance.
• Verify customer documents with compliance team.
• Oversee terminal ordering and delivery to customers.
• Update CRM with customer data and feedback.
• Provide onboarding feedback to product/tech teams.

🎯 Requirements

• Strong customer service with solution mindset.
• Familiar with compliance processes and standards.
• Experience with CRM tools and workflows.
• Highly organized with ability to handle high volume.
• Preferred fintech/payments experience.

🎁 Benefits

• Inclusive culture with flexible work options.
• Competitive compensation, potential equity.
• Regular training and annual learning stipend.
• Diverse team across 7 countries.
• Autonomy, mentoring, and challenging goals.
• High responsibility and trust in your role.

Skills: crm, payments, Fintech, Compliance, Customer Service, Onboarding

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