Telecom Tester

TL;DR

Telecom Tester: Conducting quality checks on telecommunication routes and analyzing test results to ensure service efficiency with an accent on identifying deviations in cloud communication quality. Focus on reporting issues to the team and maintaining high standards for global messaging and voice solutions.

Location: Must be based in Bulgaria (Remote, hybrid, or office-based options available).

Company

A leading global supplier of cloud communication solutions, delivering messaging and voice products to businesses in over 100 countries since 2007.

What you will do

• Conduct quality checks on various telecommunication routes.
• Analyze test results to identify deviations in service quality.
• Report identified quality issues to the technical team.
• Collaborate with team members to maintain high service standards.

Requirements

• English: Upper-Intermediate (B2) proficiency required.
• Ability to process and synthesize substantial amounts of information.
• Strong interest in the cloud communications industry.
• Eagerness to learn and work in a dynamic environment.
• Must be based in Bulgaria to access specific wellness and insurance benefits.

Culture & Benefits

• Flexible working format: remote, office-based, or hybrid.
• Comprehensive medical insurance and sports card (for employees in Bulgaria).
• Access to mental health programs and corporate gifts.
• Professional development through free educational events, courses, and English classes.
• Supportive environment with strong mentorship and team-building activities.