Customer Engineer (BigQuery)

TL;DR

Customer Engineer (BigQuery): Driving technical adoption and cost optimization for enterprise clients on Google Cloud Platform with an accent on BigQuery performance tuning and reservation management. Focus on building custom integration solutions, troubleshooting complex data pipelines, and acting as the primary technical bridge between customer needs and the core engineering team.

Location: Must be based in the US or the Americas

Company

hirify.global is a human-centered Google Cloud Partner specihirify.globaling in infrastructure, data analytics, and cloud migration, and the creator of the Rabbit cost optimization platform.

What you will do

• Own technical adoption for enterprise customers, from onboarding to achieving measurable GCP cost savings.
• Serve as the primary technical contact for troubleshooting data anomalies, pipelines, and BigQuery cost issues.
• Advise customers on GCP cost strategy, including reservation models and billing mechanics.
• Conduct technical workshops, Q&A sessions, and hands-on troubleshooting with customer teams.
• Bridge product gaps by building custom solutions while feeding field insights back to the core engineering team.
• Utilize agentic coding workflows (Claude Code, Cursor) to accelerate integration and debugging tasks.

Requirements

• 5+ years in a technical, customer-facing role such as Customer Engineering, Solutions Engineering, or TAM.
• Deep BigQuery expertise including slots, pricing models, INFORMATION_SCHEMA, and query optimization.
• Strong SQL skills and proficiency in backend coding for scripting and debugging.
• Hands-on experience with production workloads on Google Cloud Platform.
• Must be comfortable leading technical conversations with enterprise teams independently.
• Fluent with agentic coding tools (Claude Code, Cursor, Copilot) in production environments.

Nice to have

• Background in FinOps, cloud billing optimization, or GCP cost management.
• Experience with Infrastructure-as-Code, specifically Terraform on GCP.

Culture & Benefits

• Support for remote work, commuting, and physical/mental health initiatives.
• Continuous training opportunities with yearly allocated learning hours.
• International environment with regular team-building events and professional meetups.
• Ownership-driven culture where senior engineers make high-impact decisions.