Billing And Follow-Up Representative (Healthcare)

TL;DR

Billing and Follow-Up Representative (Healthcare): Managing daily billing and follow-up activities for government and non-government accounts within revenue operations with an accent on claim resolution, payment investigation, and payer communication. Focus on maximizing reimbursement, ensuring accurate documentation, and resolving complex billing discrepancies in a high-volume healthcare environment.

Location: Must be based in the United States

Salary: $17.15–$25.73 per hour

Company

hirify.global is a large, mission-driven healthcare system dedicated to providing compassionate, person-centered care across multiple locations.

What you will do

• Perform daily billing and follow-up tasks to support the revenue cycle process.
• Document all claim activities, including billing, payments, and settlements in the system.
• Contact payers directly to resolve payment delays and address underpayments or overpayments.
• Research and correct claim rejections to ensure timely and accurate resolution.
• Communicate with hospital departments to clarify demographic, clinical, and financial information.
• Identify and escalate issues that impact billing accuracy and reimbursement efficiency.

Requirements

• Must be based in the United States
• High School diploma or equivalent.
• At least one year of experience in revenue cycle functions, medical claims processing, or healthcare financial services.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Strong organizational, time management, and verbal communication skills.
• Ability to work independently and handle stressful situations with diverse personalities.

Culture & Benefits

• Commitment to a mission-driven, inclusive, and compassionate work environment.
• Equal Opportunity Employer valuing diverse perspectives and talents.
• Collaborative, shared leadership culture.
• Focus on professional growth and adherence to ethical standards.