Claims Technician (Insurance)

TL;DR

Claims Technician (Insurance): Processing and compiling information for insurance claims with an accent on data accuracy, file completion, and vendor coordination. Focus on managing total loss and skip recovery inventory, handling re-titling, and ensuring compliance with state mandates.

Location: Hybrid in Bedford, TX (3 days in office, 2 days remote). Must have US Work Authorization; no visa sponsorship provided.

Company

A Fortune 500 holding company providing insurance, reinsurance, specialist advisory, and investment operations globally.

What you will do

• Set up claim files by gathering necessary information from clients and borrowers via phone, fax, or email.
• Assign appraisers within the system and process incoming appraisal information.
• Manage the re-titling process for total loss, theft, and skip claims.
• Maintain and track total loss and skip recovery inventory using Microsoft Excel.
• Keep total loss procedures updated in accordance with state mandates.
• Prepare departmental invoices and coordinate manager approval for payments.

Requirements

• 1+ year of clerical or administrative experience.
• Proficiency in Microsoft Excel for tracking and reporting purposes.
• Strong attention to detail and organizational skills.
• Effective communication skills for interacting with internal and external partners.
• Must have valid US Work Authorization (no visa sponsorship provided).

Nice to have

• Prior experience in claims processing or auto title management.
• Familiarity with total loss and skip claim terminology.
• Ability to manage multiple tasks efficiently.

Culture & Benefits

• Hybrid work schedule (3 days in office / 2 days remote).
• Comprehensive health, dental, and vision insurance plan options.
• 401(k) with employer match contributions and Employee Stock Purchase Plan.
• Paid Time Off (PTO), corporate holidays, and floating holidays.
• Parental leave.