Strategic Account Partner (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Strategic Account Partner (SaaS): Leading strategic orchestration and customer success for enterprise accounts with an accent on cross-organizational alignment, expansion strategy, and executive engagement. Focus on building trusted advisor relationships, managing complex multi-threaded customer initiatives, and driving long-term value realization.
Location: Must be based in the USA (San Francisco, CA or Remote)
Salary: $200,000 – $250,000
Company
is an early-stage startup building an automation platform to streamline assurance and audit workflows for cybersecurity, privacy, and financial sectors.
What you will do
- Develop and own enterprise-wide account plans that align strategic value with customer business outcomes.
- Serve as a trusted advisor to executives and senior leaders at customer organizations.
- Orchestrate internal cross-functional teams to remove blockers and streamline delivery.
- Partner with Strategic Account Executives to identify and execute expansion opportunities.
- Facilitate executive business reviews to reinforce value and deepen strategic partnerships.
- Establish playbooks and frameworks for managing enterprise complexity and reporting progress.
Requirements
- Must be based in the USA.
- 8+ years of experience in enterprise account leadership, program leadership, or customer success strategy.
- Proven success managing complex, multi-threaded customer relationships at scale.
- Exceptional communication skills with executive presence and a consultative approach.
- Ability to influence without authority both internally and externally.
- Comfortable navigating ambiguity and driving alignment in fast-paced environments.
Nice to have
- Experience in SaaS, enterprise software, or professional services.
Culture & Benefits
- Competitive compensation packages including meaningful equity ownership.
- Unlimited PTO policy.
- 401k retirement plan.
- Wellness benefits starting on the first day.
- Technology and work-from-home reimbursement.
- Flexible work schedules in a remote-first environment.
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