Senior Customer Training Consultant (Cybersecurity)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Senior Customer Training Consultant (Cybersecurity): Developing and delivering technical training programs for threat analysts and administrators with an accent on Cyber Threat Intelligence (CTI) and lab-based learning. Focus on building scalable instructional frameworks, delivering high-impact workshops, and aligning training with customer success milestones.
Location: Remote (Must be based in Australia)
Company
is a cybertech company developing open-source solutions to revolutionize proactive cyber threat management.
What you will do
- Own and deliver virtual and onsite instructor-led training (ILT) sessions, from onboarding to advanced workshops.
- Lead hands-on, lab-based workshops using CloudShare or equivalent environments.
- Build and maintain a library of advanced training content, including agendas, slide decks, and demo datasets for OpenCTI and OpenAEV.
- Develop tailored learning paths and certification programs for different user profiles and maturity levels.
- Collaborate with Product teams to surface learner gaps and platform friction points for the roadmap.
- Mentor Content Managers and junior consultants on instructional design and delivery techniques.
Requirements
- Proven expertise in Cyber Threat Intelligence (CTI), including threat actor tracking and analysis workflows.
- Significant experience delivering technical training to practitioner-level audiences in cybersecurity.
- Strong instructional design skills to independently create learner-ready content.
- Experience building and facilitating lab-based learning environments (AWS, CloudShare, etc.).
- Fluent in English.
- Must be based in Australia.
Nice to have
- Hands-on experience with OpenCTI and/or OpenAEV.
- Background in building training functions or service catalogs in high-growth SaaS environments.
- Familiarity with LMS platforms and certification program design.
Culture & Benefits
- Competitive pay and equity sharing in the company's success.
- Remote-first and flexible work environment that fits your life.
- Personalized gear allowance for your home setup.
- Twice-a-year regional and global offsites for team connection.
- Culture grounded in Cohesion, Openness, Responsibility, and Equity.
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