Technical Account Manager (Security Systems)

TL;DR

Technical Account Manager (Security Systems): Managing technical relationships and driving product adoption for security and automation solutions with an accent on technical training, product demonstrations, and partner support. Focus on conducting seminars, performing competitive market analysis, and providing expert feedback to product teams to refine security hardware and software.

Location: Must be based in Southern California (San Diego or Los Angeles)

Company

hirify.global is an international manufacturer of professional security systems, protecting over 4.5 million users worldwide with innovative hardware and software solutions.

What you will do

• Conduct technical seminars, webinars, and product presentations for customers and partners.
• Manage and schedule training sessions to support product adoption and technical proficiency.
• Provide technical consultations and demonstrate tailored solutions to key clients.
• Perform market research and competitive analysis to identify product improvements.
• Collaborate with cross-functional teams to test new features and prepare technical documentation.
• Support the sales team by managing leads and analyzing customer needs.

Requirements

• Minimum 5 years of professional experience in alarm systems, video surveillance, access control, or fire systems.
• Proven hands-on experience in designing and installing security systems.
• Experience delivering technical training to professional audiences.
• Must be based in Southern California with willingness to travel for business events.
• NICET and ESA certifications.
• Strong presentation and interpersonal communication skills.

Culture & Benefits

• Competitive base salary with performance-based bonuses.
• Comprehensive health and life insurance.
• 401(k) retirement plan.
• Car allowance and coverage of all business-related expenses.
• Opportunities for professional growth in an innovative, international environment.