SAP Service Contract Administrator (ERP)

TL;DR

SAP Service Contract Administrator (ERP): Managing and governing customer contracts, warranties, and service business execution within SAP S/4HANA with an accent on financial accuracy and contractual compliance. Focus on aligning service delivery with contract entitlements, managing intercompany requirements, and ensuring cost control across service orders.

Location: Must be based in Grand Rapids, MI, United States

Salary: $65,000–$140,000

Company

hirify.global is a global leader in industrial trucks, supply chain solutions, and warehouse automation.

What you will do

• Review and validate service contracts, ensuring accurate structure, billing, and system linkage.
• Govern contract creation and activation within SAP S/4HANA.
• Manage third-party vendor contract alignment and support service order creation.
• Ensure warranties are correctly linked to functional locations and applied in service processes.
• Monitor financial controls and support monthly activities like cost settlement and variance analysis.
• Coordinate with finance, project teams, and delivery organizations to ensure contractual compliance.

Requirements

• Bachelor’s degree in Business, Finance, Operations, or equivalent experience.
• 5+ years of experience in contract management, service operations, or warranty administration.
• Demonstrated experience with ERP systems, specifically SAP S/4HANA.
• Strong knowledge of contract lifecycle and warranty management.
• Ability to interpret contract entitlements and apply them to service delivery.
• Financial and cost management acumen with an understanding of revenue recognition models.

Culture & Benefits

• Competitive compensation and benefits package.
• Opportunities for career development within a global organization.
• Commitment to pay transparency.
• Inclusive work environment with equal employment opportunities.