Underwriting Support Specialist (Environmental, Central, Retail)

Location: Chicago, Illinois, United States

Salary: $21.78–$29.95 per hour, plus 5% incentive

Company

hirify.global Group is a Fortune 500 holding company with insurance, reinsurance, specialist advisory, and investment operations across more than 20 countries.

What you will do

• Serve as a point of contact for agents and brokers by gathering information, answering questions, resolving low-complexity issues, and processing transactions that do not require underwriter sign-off.
• Manage outstanding underwriting items, follow up on inquiries, and maintain accurate suspense and follow-up records.
• Verify data and documentation in internal systems and policy files.
• Coordinate with underwriters, agents, brokers, team members, and business partners to research and complete transactions.
• Attach forms and process policy changes under underwriter direction.
• Participate in problem solving, continuous improvement initiatives, special projects, and other activities supporting efficient team operations.

Requirements

• US work authorization is required.
• Visa sponsorship is not available now or in the future.
• High school diploma required; bachelor's degree preferred.
• Strong oral and written communication, organization, attention to detail, and ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively while following established processes and service standards.
• Intermediate proficiency in Microsoft Word and Excel, plus willingness to work toward the AINS insurance designation.

Culture & Benefits

• Full-time employees can choose from health, dental, and vision insurance plans.
• Optional life, disability, and AD&D insurance are available.
• Benefits include a 401(k) with employer match, employee stock purchase plan, PTO, corporate and floating holidays, and parental leave.
• The organization emphasizes collaboration, continuous improvement, and supporting employees at work and at home.

Hiring process

• Submit a short application through the hirify.global careers process.