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Scheduling Representative (Logistics)

Формат работы
remote (только Philippines)
Тип работы
fulltime
Грейд
junior
Английский
c1
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Scheduling Representative (Logistics): Coordinating delivery appointments through email, phone, and customer TMS systems with an accent on high-volume scheduling, customer service, and load optimization. Focus on resolving scheduling issues, collaborating with customer and carrier sales teams, and maintaining smooth freight delivery operations.

Location: Remote from the Philippines

Company

hirify.global is a growth-stage logistics technology company developing software and services to improve freight movement for shippers, brokers, warehouses, and carriers.

What you will do

  • Schedule delivery appointments through email, phone, and customer TMS systems.
  • Coordinate with other teams to support smooth delivery operations.
  • Improve customer scheduling processes with the Customer Sales team.
  • Collaborate with Carrier Sales to optimize loads and improve carrier sourcing.
  • Handle challenging requests and escalate issues when appropriate.

Requirements

  • 1–2 years of experience in coordinating, scheduling, or administrative work.
  • Fluent English with strong written and verbal communication skills.
  • Experience with high-volume scheduling, coordination, or planning in a fast-paced environment.
  • Strong attention to detail, proactivity, multitasking, and prioritization skills.
  • Ability to resolve issues urgently while maintaining high customer service standards.
  • Familiarity with US geography and experience in the logistics industry.

Culture & Benefits

  • Remote independent contractor position based in the Philippines.
  • Competitive base salary.
  • Unlimited PTO and sick days through Loadie Time Off.
  • Collaborative culture centered on curiosity, clarity, results, commitment, and teamwork.
  • Employment offers are contingent on completion of electronic background checks.

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