Logistics & Routing Coordinator

Location: Remote from the Philippines or South Africa; working hours aligned with US business hours.

Salary: $800–$1,000 per month; part-time with potential to increase to full-time.

Company

hirify.global supports a rapidly growing coffee roasting and manufacturing business supplying private-label coffee to major US retailers and businesses.

What you will do

• Coordinate and monitor freight shipments, delivery schedules, and routing information.
• Communicate with carriers by email, phone, and Microsoft Teams regarding shipment progress and delivery appointments.
• Investigate and resolve delivery delays, routing issues, appointment problems, and other freight-related issues.
• Keep Operations and Customer Support teams informed about shipment updates and escalated issues.
• Maintain accurate logistics records and follow issues through from identification to resolution.
• Help ensure customer orders remain on track and arrive on time.

Requirements

• Previous experience in logistics, freight, transportation, dispatch, or operations coordination.
• Excellent written and spoken English and confidence communicating with carriers and internal teams.
• Strong organisation, follow-up, attention to detail, problem-solving, and prioritisation skills.
• Ability to work independently, take ownership, and remain calm and responsive under pressure.
• Comfort using email, Microsoft Teams, and standard office software.
• Availability aligned with US business hours.

Culture & Benefits

• 100% remote work.
• Fast-paced environment focused on responsiveness, accountability, and follow-through.
• $50 birthday bonus.
• $200 testimonial bonus.
• No activity tracker.
• AI tools may support parts of the hiring process, while final decisions are made by humans.