EDI & Reporting Coordinator

Location: Remote, limited to the Philippines or South Africa. Working hours aligned with US business hours.

Salary: $800–$1,000 per month. Part-time, with potential to increase to full-time.

Company

hirify.global is recruiting for a rapidly growing coffee roasting and manufacturing business supplying private-label coffee to major US retailers and businesses.

What you will do

• Manage and monitor purchase orders received through EDI systems.
• Troubleshoot incorrect pricing, failed transactions, and other EDI processing issues.
• Work with SPS Commerce or similar providers and help establish EDI connections for new retail customers.
• Ensure orders flow correctly between customer and internal systems and maintain accurate EDI records.
• Prepare and update customer coffee reports using Excel and large datasets.
• Identify opportunities to improve and automate reporting processes while coordinating with operations, finance, and customer support.

Requirements

• Experience with EDI systems, purchase order processing, and troubleshooting.
• Experience working with SPS Commerce or a similar EDI provider.
• Strong Excel skills and experience with detailed reports and large datasets.
• Strong attention to detail, problem-solving ability, and accuracy.
• Ability to work independently, take ownership of issues, and follow them through to resolution.
• Strong written and spoken English and availability aligned with US business hours.

Nice to have

• Experience with Sage.
• Familiarity with AI tools such as ChatGPT or Claude.

Culture & Benefits

• Remote part-time work with potential to increase to full-time.
• Work involves direct communication with internal teams and external service providers.
• Role offers ownership of operational issues and opportunities to improve reporting processes.