Associate Director, Commercial Excellence (E-commerce)

TL;DR

Associate Director, Commercial Excellence (E-commerce): Building and scaling the commercial excellence function for a leading e-pharmacy to optimize non-Rx assortment across Europe with an accent on scalable operating models and cross-functional governance. Focus on transforming strategic assortment decisions into customer-centric initiatives and driving growth through merchandising and supplier activation.

Location: Cologne, Germany (Hybrid)

Company

Europe’s No.1 e-pharmacy providing healthcare products through cutting-edge innovation.

What you will do

• Establish the operating model, governance, and success metrics for the Commercial Excellence function across European markets.
• Lead high-impact commercial initiatives including bundles, sets, and supplier activation to increase conversion and visibility.
• Coordinate cross-functional projects with Category Management, Product Data, Procurement, and Marketing to deliver business outcomes.
• Analyze assortment performance and customer behavior to identify scalable growth opportunities.
• Implement prioritization frameworks and dashboards to optimize commercial decision-making.

Requirements

• 8+ years of experience in Commercial Excellence, Category Strategy, E-commerce, Retail, FMCG, or Consulting.
• Expertise in assortment management, merchandising, and digital retail/marketplace dynamics.
• Proven ability to build new business capabilities from scratch in fast-paced environments.
• English: B2+ proficiency required for communication with international stakeholders.
• Must be based in Cologne, Germany.

Culture & Benefits

• Comprehensive onboarding program to ensure a smooth start.
• Flexible work-from-home arrangements, including the possibility to work from anywhere in the EU for up to 20 days a year.
• Professional growth through internal and external training programs.
• Employee discounts: 10% on OTC, beauty, and personal care products, and 20% on nu3.
• Active team-building culture with regular events and parties.