Licensed Loan Officer Assistant

TL;DR

Licensed Loan Officer Assistant: Supporting mortgage loan officers with application/document review, disclosure delivery, and coordination to facilitate timely loan closings with an accent on preventing file deficiencies, managing loan pipelines across conventional/FHA/VA/USDA (plus 203K and reverse mortgages), and tracking outstanding items. Focus on customer-facing communication, accurate document handling, and scheduling closings with the Title Company and borrowers.

Location: Remote position in Boston, Massachusetts

Company

hirify.global is a distributed retail mortgage lender operating across the U.S. with 700+ branches and servicing loans nationwide.

What you will do

• Review mortgage loan applications and documentation (phone/computer work, printing, copying, scanning, emailing, and overnighting documents).
• Review and deliver mortgage loan disclosure packages; create and deliver rate disclosure and re-disclosure packages.
• Audit loan files to prevent issues by highlighting deficiencies and notifying the loan officer and/or loan processor.
• Clarify/correct information and obtain additional details via phone and email; provide clerical and phone support as needed.
• Support loan pipelines for conventional, FHA, VA, and USDA loans, including 203K and reverse mortgage products.
• Deliver appraisals/property valuations, track outstanding items, follow up with customers, and coordinate timely closings with the Title Company and borrowers.

Requirements

• High School Diploma, GED, or equivalent.
• Minimum 2 years of mortgage-related experience, including customer contact.
• Excellent communication and customer service skills.
• Strong prioritization and time management skills.
• Proficiency with Microsoft Office applications.

Nice to have

• Previous sales support experience.
• Salesforce experience.

Culture & Benefits

• Medical, dental, and vision coverage, plus 401(k).
• Company-provided short-term disability, employee assistance program, and wellness program.
• Remote role based in Boston, Massachusetts.
• Supportive, transparent culture with opportunities to grow.

Hiring process

• Submit an application through the company careers site.
• Interviews and evaluation based on mortgage experience and customer-facing communication skills.