Field Service Technician Level III (Electrical)

TL;DR

Field Service Technician Level III (Electrical): Performing advanced start-up, commissioning, installation, and repair of electrical distribution systems with an accent on complex technical troubleshooting and root cause analysis. Focus on resolving escalated field issues, optimizing system performance, and mentoring junior technicians.

Location: Boardman, Oregon, United States. Extensive travel (up to 75%) is required.

Company

IEM designs and builds innovative electrical distribution systems to provide world-class solutions for complex power needs.

What you will do

• Perform advanced start-up, commissioning, testing, and repair of switchboards, control panels, and power products.
• Install and modify electrical/mechanical components, including circuit breakers, bus bars, and power cabling.
• Lead complex field service activities and resolve high-priority customer technical concerns.
• Analyze system failures to identify root causes and implement corrective actions.
• Collaborate with Project Managers, engineering, and manufacturing teams to resolve field issues.
• Mentor and provide on-the-job training for Level I and Level II technicians.

Requirements

• Minimum 3+ years of electrical, mechanical, or field service experience.
• Minimum 2+ years of experience specifically with switchgear start-up and commissioning.
• Proven ability to independently troubleshoot complex power distribution issues.
• Proficiency in reading and interpreting electrical wiring diagrams and schematics.
• Ability to travel up to 75% to regional offices and vendor sites.
• Associate degree or vocational training in related fields preferred.

Culture & Benefits

• Comprehensive and competitive benefits package designed for long-term success.
• Opportunities for professional growth and contributing to ambitious projects.
• Collaborative environment working alongside engineers and problem-solvers.