Client Service Manager (Digital Advertising)

TL;DR

Client Service Manager (Digital Advertising): Managing client relationships and optimizing programmatic advertising campaigns with an accent on account growth and data-driven insights. Focus on driving measurable value for midsize accounts and collaborating with cross-functional teams to align projects with client expectations.

Location: Remote (Must be based in the USA)

Company

hirify.global is a company focused on integrating AI to build better products and diverse teams within the digital advertising space.

What you will do

• Build and maintain strong client relationships by proactively addressing concerns and understanding goals.
• Identify growth opportunities within small to midsize accounts to drive measurable value.
• Collaborate with internal teams to review reports from the client's perspective and resolve issues.
• Manage multiple accounts efficiently, ensuring clear communication and timely delivery of projects.
• Work with cross-functional teams (MPO, Growth, Planning) to keep projects aligned with client expectations.
• Turn campaign insights from DV360, Meta, and Google Ads into actionable recommendations for clients.

Requirements

• 3+ years of experience in Account Management or Client Service, preferably in an agency environment.
• Hands-on experience with programmatic advertising and a solid understanding of digital media ecosystems.
• Working knowledge of Google Suite and various project management tools.
• Must be based in the USA.
• Ability to work effectively both independently and as part of a team under occasional time pressure.

Culture & Benefits

• Competitive salary valuing professional expertise.
• Fully remote work arrangement to suit your lifestyle.
• Unlimited PTO that is actively encouraged.
• Growth-focused environment with access to learning resources and clear career pathways.
• Culture of trust, ownership, and minimal red tape, focusing on results over rules.
• Virtual team events such as yoga sessions and cooking classes.

Hiring process

• Screening call (30 minutes) with a recruiter.
• Technical test assignment (3-day window).
• Team Interview (45 minutes) with the Team Lead.
• Strategic interview (30 minutes) with the VP of Client Service.