Clinical Deployment Specialist (Medtech)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Clinical Deployment Specialist (Medtech): Driving EMS sales and customer retention through clinical education and implementation of cardiac monitoring and resuscitation devices with an accent on post-sale training and technical troubleshooting. Focus on coordinating cross-functional support for North American EMS customers and ensuring seamless product adoption in the field.
Location: Remote, must reside within an hour's drive of an airport and support the Western half of the U.S.
Salary: $95,000–$120,000
Company
Corporation develops innovative medical devices and software solutions to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions worldwide.
What you will do
- Support new competitive conversions by managing equipment set-up and post-sale troubleshooting.
- Deliver comprehensive clinical training through classroom sessions, field rides, and remote support.
- Act as a liaison between customers and internal departments including Sales, Technical Support, and Marketing.
- Ensure continual product support throughout pre- and post-sale stages for North American EMS customers.
- Maintain high levels of customer satisfaction and retention during the implementation process.
- Travel 60-80% of the time to support field operations and customer sites.
Requirements
- Must reside within an hour's drive of an airport in the Western U.S.
- Paramedic level certification or higher.
- Minimum of 10 years of pre-hospital field experience.
- Proven experience in clinical training (AHA-ACLS, PALS, 12-Lead, ETC02).
- Technical background in troubleshooting capital equipment or resuscitation products.
- BA/BS degree or equivalent experience.
- Proficiency in project management and standard office software.
Culture & Benefits
- Comprehensive benefits package including health and wellness plans.
- Opportunity to work with life-saving medical technology.
- Supportive culture focused on innovation and patient outcomes.
- Career growth opportunities within a global, fast-growing organization.
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