Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
VIP & Institutional Sales (Mandarin Speaker) (Sales): Acquiring and developing trust relationships with VIP and institutional clients while expanding existing customer relationships through sustained communication and needs analysis. Focus on building customer service processes and systems, producing key customer analysis reports, and coordinating across departments under a fast-paced, high-pressure environment.
Location: Taiwan, Taipei (Onsite or Remote)
Company
Binance is a leading global blockchain ecosystem behind one of the world’s largest cryptocurrency exchanges.
What you will do
- Acquire and develop trust relationships with a portfolio of major global institutional/VIP clients.
- Expand relationships with existing customers through sustained communication and understanding of their needs.
- Build customer service processes and systems, define management rules, and track key customer status.
- Analyze user behavior to find hidden needs, write customer analysis reports, and coordinate with departments to deliver solutions and product feedback.
Requirements
- Sales experience with customer acquisition/origination and a clear sales KPI.
- Experience using a CRM tool.
- 3–10 years of sales and client services experience with an international financial background (e.g., banking, investments, FX sales).
- Client portfolio experience with institutional clients, HNW individuals, prop trading firms, private bank customers, futures institutions, or commercial banks.
- Fluency in English required to coordinate with overseas partners and stakeholders.
- Mandarin speaker required.
Culture & Benefits
- Work-from-home arrangement may vary depending on the business team.
- Competitive salary and company benefits.
- Autonomy in a fast-paced, results-driven environment with opportunities for growth and continuous learning.
- Equal opportunity employer with a diverse workforce.
Hiring process
- Application review followed by interview steps to assess sales experience, client-facing skills, and communication ability.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →