Director, Product Management (AI)

TL;DR

Director, Product Management (AI) (AI): Own the AI product strategy and roadmap for Bridge solutions, building an agentic AI experience across the patient journey with an accent on end-to-end performance improvement, escalation to human-in-the-loop workflows, and measurable outcomes. Focus on translating ambiguous patient and provider needs into clear PRDs, user stories, and epics while scaling AI capabilities across outreach, multilingual support, text messaging, and scheduling.

Location: Remote (United States)

Company

hirify.global delivers Real-Time Care Intelligence™ solutions to improve physical and behavioral healthcare outcomes.

What you will do

• Own the product strategy and roadmap for the agentic AI experience within Bridge solutions.
• Drive continuous improvement of AI agent performance, including conversation quality, task completion rates, and escalation accuracy to human-in-the-loop workflows.
• Expand AI capabilities across patient and practice outreach, multilingual support, text messaging, and scheduling.
• Partner with engineering, data science, and clinical stakeholders to translate patient and provider needs into well-scoped product requirements.
• Define and track success metrics for automated parts of the patient journey and use data to prioritize the roadmap.
• Lead and develop a Product Manager and Product Owner, and coordinate seamless handoff between AI-led and human-led workflows.

Requirements

• 10+ years of product management experience, including 5+ years in healthcare, focused on strategic product development and innovation.
• Proven ability to own a product area end to end: strategy, roadmap, execution, and measurable outcomes.
• Experience leading and developing product teams, including direct management of Product Managers and/or Product Owners.
• Experience with agentic AI, conversational AI, or LLM-based product experiences.
• Experience with care coordination, care navigation, or post-discharge patient engagement.
• Ability to work effectively in a remote-first environment and travel periodically or frequently for work.

Culture & Benefits

• Competitive compensation with health, dental, vision, and other benefits.
• Autonomy to build with a supportive team on strategic priorities.
• Remote-first working style with high-quality virtual collaboration.
• Opportunity to learn from experienced investors and advisors.

Hiring process

• Interviews and hiring steps are conducted through hirify.global’s official process (no interviews via text).