Data Analyst Senior [Collections] (Fintech)

TL;DR

Data Analyst Senior [Collections] (Fintech): Improving collections strategies through data-driven insights and rigorous experimentation with an accent on repayment rates, agent productivity, and customer contact efficiency. Focus on designing A/B tests, building automated data pipelines, and modeling financial outcomes to optimize recovery performance.

Location: Worldwide. Flexible work from offices in Mexico, Serbia, Cyprus, or Spain or remote.

Company

hirify.global is a fintech company dedicated to challenging the status quo of incumbent finances through innovative and groundbreaking solutions.

What you will do

• Design and evaluate A/B tests and experiments to improve repayment rates and agent productivity.
• Develop and refine performance metrics, agent incentive models, and operational KPIs.
• Collaborate with Product, Risk, and Operations teams to identify growth opportunities and measure business impact.
• Build and automate data pipelines, dashboards, and monitoring systems for actionable insights.
• Forecast performance and model financial outcomes to support resource allocation and collection strategies.
• Communicate analytical findings to non-technical stakeholders and translate data into business actions.

Requirements

• 2–4+ years of experience in data analytics, preferably in Collections, Risk, or Product Analytics.
• Strong expertise in A/B testing, experimental design, and statistical validation.
• Proficiency in SQL and Python for data analysis.
• Experience with data visualization tools such as Tableau or Superset.
• English: B1 or higher required for effective communication with an international team.
• Ability to operate effectively in a fast-moving fintech environment.

Nice to have

• Experience in lending or collections analytics.
• Familiarity with data workflow tools like Airflow or dbt.
• Background in fraud detection, credit risk, or portfolio performance analytics.
• Experience mentoring analysts or leading small analytical initiatives.

Culture & Benefits

• Relocation support to hubs in Mexico, Serbia, Cyprus, or Spain for the employee and their family.
• Flexible work options: remote or office-based.
• Comprehensive healthcare coverage.
• Education budget for language lessons, professional training, and certifications.
• Wellness budget for mental health and fitness activity reimbursements.
• Vacation policy including 20 days of annual leave and paid sick leave.