Controls Review Manager (Fintech)

TL;DR

Controls Review Manager (Fintech): Leading a comprehensive review of customer fee charging and interest processes across products and systems with an accent on control environment assessment and audit readiness. Focus on mapping end-to-end processes, identifying control gaps, and delivering a prioritized action plan to strengthen governance within a regulated financial services environment.

Location: Must be based in the UK (London or Manchester) with a hybrid work requirement (minimum 50% in-office).

Company

hirify.global is a leading UK investment platform providing award-winning solutions for investors and financial advisers, managing over £108.7 billion in assets.

What you will do

• Lead the end-to-end review of customer fee charging and interest processes.
• Map activities, systems, risks, and controls to document the current environment.
• Assess the design effectiveness of existing controls in collaboration with the Internal Controls team.
• Identify control gaps, weaknesses, and inconsistencies in current workflows.
• Develop a prioritized action plan with practical recommendations for governance and audit readiness.
• Build and maintain relationships with stakeholders to drive progress and influence change.

Requirements

• Must be based in the UK and able to work from the London or Manchester office.
• Proven experience in operational controls, risk management, or internal audit within financial services.
• Strong proficiency in process mapping and understanding of control frameworks like COSO or ISO 31000.
• Excellent analytical and documentation skills with high attention to detail.
• Strong stakeholder management and communication skills.
• Proficiency in Microsoft Office, particularly Excel.

Nice to have

• Experience with Power BI.
• Knowledge of investment platforms, pensions, or revenue assurance.
• Experience with workflow documentation tools.

Culture & Benefits

• Competitive salary and discretionary bonus scheme.
• 27 days holiday plus bank holidays and buy/sell scheme.
• 8% pension contribution with matching.
• Health Cash Plan and discounted private healthcare.
• Supportive, collaborative culture with regular social events and casual dress code.
• Learning and development opportunities tailored to individual needs.