Head of Enterprise and Operational Risk (Fintech)

TL;DR

Head of Enterprise and Operational Risk (Fintech): Redesigning and embedding hirify.global's enterprise and operational risk management framework to support a complex, multi-entity, and highly regulated environment. Focus on building practical control frameworks, driving risk adoption across leadership, and providing credible, commercially grounded oversight to the Board and ExCo.

Location: Onsite in London, UK.

Company

hirify.global is a London-based payment and software service provider dedicated to empowering small, local businesses across Europe with integrated financial tools.

What you will do

• Redesign the Enterprise Risk Management Framework (ERMF) and translate it into actionable risk appetite statements and KRIs.
• Drive framework adoption across leadership to ensure risk management is embedded in daily business operations.
• Build control frameworks, incident management approaches, and GRC toolsets from the ground up.
• Create consolidated monthly risk reporting for the ExCo and Board, integrating enterprise, operational, and compliance views.
• Lead operational risk scenario analysis for Pillar 2 capital assessment purposes.
• Provide second-line oversight of fraud and cyber risk while maintaining a pragmatic, commercial perspective.

Requirements

• Significant experience in enterprise and operational risk within regulated financial services.
• Proven track record of designing or redesigning ERMFs and embedding them with senior stakeholders.
• Deep expertise in defining risk appetite, governance structures, and deficiency management.
• Strong experience with incident management frameworks and GRC tooling decisions.
• Demonstrated ability to provide credible challenge to senior stakeholders while remaining commercially grounded.
• Must be based in or able to work onsite in London.

Nice to have

• Experience in high-growth fintech environments.
• Experience working across multiple jurisdictions.

Culture & Benefits

• Comprehensive health and life insurance coverage.
• Pension scheme and cycle-to-work program.
• 25 days of annual leave plus bank holidays.
• Physical and mental health support via GymPass, including therapy and fitness access.
• Flexible working hours that suit team needs.
• Informal office environment in Central London with daily snacks.