Client Accounts Receivable Specialist I (Fintech)

TL;DR

Client Accounts Receivable Specialist I (Fintech): Managing B2B collections and accounts receivable processes with an accent on resolving payment issues and maintaining accurate aging reports. Focus on providing exceptional customer support, conducting account research, and collaborating with internal teams to optimize financial workflows.

Location: Must be based in Poland (Remote/Hybrid)

Company

hirify.global is a global B2B payments and invoicing network provider with 40 years of experience serving leaders in manufacturing, retail, and transportation.

What you will do

• Interact with business customers to resolve outstanding receivable issues and facilitate collections.
• Execute the collections treatment schedule, including calls, emails, and account adjustments.
• Conduct account research, analysis, and maintain accurate aging reports.
• Record customer interaction details, comments, and complaints within the CRM system.
• Collaborate with team members to improve processes, documentation, and training.
• Route escalated requests and unresolved issues to appropriate leadership or tier 2/3 teams.

Requirements

• Must be based in Poland.
• 1 year of invoice and payment reconciling experience, preferably in a B2B setting.
• English: C1 proficiency required (written and verbal).
• Proficiency with Microsoft Excel.
• Strong negotiation and interpersonal skills with a high sense of urgency.
• Proven ability to prioritize multiple tasks and work independently.

Nice to have

• German language proficiency.
• Dutch language proficiency.

Culture & Benefits

• Competitive salary and bonus scheme.
• 26 vacation days annually.
• Pension plan with Nationale Nederlanden.
• NS Business Card for travel.
• Casual work environment with hybrid flexibility.
• Volunteer days and company outings.