Order Management Team Lead

TL;DR

Order Management Team Lead (Supply Chain/Logistics): Managing post-sale customer and vendor order lifecycles with an accent on order accuracy, risk mitigation, and cross-functional alignment. Focus on optimizing purchasing, forecasting, and inventory management to maximize organizational impact.

Location: Remote (Florida). U.S. Citizenship Required.

Company

hirify.global is a growing provider of IT and supply chain solutions catering to commercial and federal sectors.

What you will do

• Execute end-to-end post-sale order management for customer and vendor transactions from entry through fulfillment.
• Partner with Sales and Sales Operations to build accurate order structures and shape order strategies upstream.
• Manage purchase orders to vendors and monitor the order lifecycle to proactively mitigate fulfillment and revenue risks.
• Collaborate with accounting on A/R and A/P processes and perform monthly inventory reviews for financial alignment.
• Lead complex RMA processes and coordinate with warehouse and logistics teams to optimize shipment execution.
• Provide oversight and audit orders for accuracy while leading operational training on business operations topics.

Requirements

• U.S. Citizenship Required.
• 7+ years of experience in order management, procurement, project management, or a similar function.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Working knowledge of ERP and CRM business systems.
• Experience collaborating with Finance A/P and A/R departments.
• 2-year degree or equivalent relevant professional experience.

Nice to have

• 4-year degree.
• 10+ years of relevant experience in order management or procurement.
• Experience working within commercial and federal business environments.
• Proven ability to troubleshoot and solve complex business process problems.

Culture & Benefits

• Competitive salary and comprehensive benefit offerings.
• Exceptional work environment within a growing organization.
• Flexible remote office work arrangement.