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обновлено 18 часов назад

Salesforce Administrator (Salesforce)

Формат работы

remote (только Mexico/Uruguay/Argentina)

Тип работы

fulltime

Грейд

middle

Английский

Страна

Argentina/Mexico/Colombia +2 еще

Вакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Salesforce Administrator (Salesforce CRM): Configuring and improving Salesforce Service Cloud functionality for a corporate travel CRM transformation program with an accent on requirements analysis, system integrations, data mapping, and stakeholder collaboration. Focus on translating business needs into Salesforce solutions, defining cross-system dependencies, and using AI-based tools for documentation and workflow improvements.

Location: Remote in Argentina, Brazil, or Colombia; onsite options in Monterrey, Montevideo, or Rosario.

Company

hirify.global delivers technology services for a global travel company transforming corporate travel operations and its CRM platform.

What you will do

Gather and analyze CRM requirements, integrations, and data-mapping needs.
Configure and maintain Salesforce Service Cloud features.
Translate business requests into Salesforce configurations and functional solutions.
Assess enhancement requests and collaborate with stakeholders and product owners on backlog prioritization.
Define dependencies and scope across cross-system workstreams.
Document business processes and configurations, participate in Agile ceremonies, and use AI-based tools for analysis and workflow improvements.

Requirements

At least 3 years of experience with Salesforce CRM in an Administrator or Business Analyst role.
Experience configuring and supporting Salesforce Service Cloud.
Experience gathering and documenting CRM requirements, integrations, and data mapping.
Ability to translate business needs into Salesforce improvements and work directly with stakeholders and product owners.
Understanding of Agile delivery practices and strong analytical and communication skills.
Upper-intermediate English or higher, availability for US time zone work, and willingness to undergo a background check.

Nice to have

Travel industry experience.
Experience using AI-based tools for CRM analysis or documentation.
Familiarity with system integrations and data workflows.

Culture & Benefits

Vacation according to the laws of the employee’s country.
Health insurance support for employees and their loved ones.
Ten sick days without a doctor’s note, followed by country-specific statutory rules.
Time off for state holidays according to the employee’s official calendar.
Corporate events, technical and everyday workplace support, IT certification funding, and access to courses and learning platforms.

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