Data Analyst (Fintech)

TL;DR

Data Analyst (Fintech): Measuring campaign performance and optimizing communication strategies through data-driven insights with an accent on stakeholder engagement and statistical analysis. Focus on integrating complex datasets, developing interactive dashboards, and advising product and marketing teams on commercial decision-making.

Location: Sydney, Australia

Company

ING is a leading global financial institution committed to making banking simpler and more rewarding, recognized as a WGEA Employer of Choice for Gender Equality.

What you will do

• Integrate and analyze data from multiple sources to evaluate campaign effectiveness and customer engagement.
• Perform complex data wrangling and transformation to ensure high-quality, actionable insights.
• Develop dashboards and visualizations to communicate performance trends to senior stakeholders.
• Present data-driven recommendations to Product and Marketing teams to influence campaign strategy.
• Apply statistical analysis to guide targeting parameters and communication initiatives.

Requirements

• Proven experience in data analytics supporting marketing, customer communications, or CRM environments.
• Advanced proficiency in SQL and experience with visualization tools like Tableau.
• Strong scripting skills in Python, R, or similar languages.
• Excellent ability to translate complex technical findings into practical commercial recommendations.
• Exceptional communication skills for partnering with cross-functional business teams.

Culture & Benefits

• Discounted ING health insurance.
• Additional rest day to support personal wellbeing.
• IMPACT day for volunteering on sustainability activities.
• Inclusive and supportive work environment that celebrates individuality.