Senior Documentation Engineer (AI)

TL;DR

Senior Documentation Engineer (AI): Developing and managing an AI-powered documentation ecosystem for banking software with an accent on docs-as-code and information architecture. Focus on optimizing developer experience, integrating AI workflows, and aligning technical content with the SDLC.

Location: Onsite in Cardiff, UK (office attendance required)

Company

hirify.global provides a banking engagement platform that integrates into a bank's software ecosystem.

What you will do

• Manage an AI-powered documentation system based on docs-as-code and Git, continuously improving tools and processes.
• Produce high-quality developer and functional documentation with a clear separation of content types.
• Own the information hierarchy and enforce writing style guidelines, terminology, and quality standards.
• Collaborate with R&D product managers and developers to translate technical knowledge into effective instructions for AI tools.
• Act as a user advocate, translating audience pain points into strategic advice for value stream leadership.

Requirements

• 4-10 years of experience as a documentation specialist or technical writer focusing on developer documentation.
• Bachelor's or Master's degree in software engineering or a related field.
• Strong aptitude for technology and professional-level language proficiency.
• Proven ability to oversee complex documentation projects with various stakeholders.
• Must be based in or able to maintain professional office attendance in Cardiff.

Culture & Benefits

• Integration into a specialized Products team with a focus on high-impact delivery.
• Culture of growth mindset, continuous learning, and active feedback.
• Emphasis on reliability, predictability, and transparency of output.
• Opportunity to lead improvement projects and strategically influence documentation direction.