Solutions Engineer (AI)

TL;DR

Solutions Engineer (AI/Healthcare): Architecting agentic AI workflows to optimize patient communication and clinical operations with an accent on system interoperability and enterprise architecture. Focus on designing RAG pipelines, integrating LLM capabilities, and solving complex data dependency challenges in healthcare.

Location: Must be based in or be able to relocate to Seattle, WA; Santa Barbara, CA; or Kansas City, MO

Company

hirify.global is an agentic AI company focused on strengthening communication between healthcare providers and patients to improve customer service in healthcare.

What you will do

• Architect and propose optimized healthcare workflows using hirify.global's AI suite, focusing on voice and text interactions.
• Conduct deep technical discovery sessions to evaluate system architecture and data integration needs.
• Lead technical responses for RFPs, RFIs, and security reviews to demonstrate functional and compliance alignment.
• Deliver value-driven platform demonstrations that showcase AI orchestration for patient access and operational efficiency.
• Define future-state architectures and ensure technical alignment during the pre-sales cycle.
• Oversee the transition from sales to implementation to ensure the architectural integrity of scoped AI workflows.

Requirements

• 3+ years of experience in solutions engineering or technical consulting.
• Deep knowledge of healthcare operations, specifically scheduling, intake/registration, and referral management.
• Proficiency in AI/LLM concepts including RAG, prompt engineering, and Model Context Protocol (MCP).
• Strong system interoperability skills, including reading API documentation and evaluating webhooks.
• Must reside in or be willing to relocate to Santa Barbara, CA, Seattle, WA, or Kansas City, MO.

Culture & Benefits

• Comprehensive health benefits (medical, dental, vision) and 401(k).
• Company equity and flexible spending accounts.
• Generous time off including company holidays, winter and summer breaks, and flexible time off.
• Professional growth via manager development resources and employee development funds.
• Inclusive environment with various Employee Resource Groups (ERGs).