Senior Technical Account Manager (Cloud Security)

Location: Remote in South Korea. Applicants must have the legal right to work in South Korea without visa sponsorship.

Company

Wiz is a cybersecurity startup providing a cloud and AI security platform that connects code, cloud, and runtime into a shared context.

What you will do

• Plan and execute strategies that drive customer adoption and use of the Wiz platform.
• Provide strategic and hands-on guidance on deployment, operational best practices, and establishing Wiz Centers of Excellence.
• Act as the primary technical liaison for customer questions and escalations, coordinating with Support, Product Management, Engineering, and Sales.
• Build trusted advisor relationships with enterprise stakeholders from practitioners to C-level executives.
• Develop Success Plans, define goals and KPIs, measure customer progress, and report results internally and externally.
• Advocate for customer needs and identify opportunities to expand Wiz usage across customer organizations.

Requirements

• At least 6 years of experience in technical customer-facing roles such as Technical Account Management, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineering.
• Bachelor’s degree in Computer Science, Engineering, or a similar field, or equivalent practical experience.
• Strong understanding of cloud services, architectures, and security best practices.
• CSP-level certification, such as Certified Solutions Architect or Certified DevOps Engineer.
• Experience with Docker, Kubernetes, and related security considerations.
• Legal right to work in South Korea without visa sponsorship; this role does not offer visa sponsorship.

Nice to have

• Experience building relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Experience troubleshooting complex technical issues and driving resolution.
• Excellent communication and interpersonal skills across organizational levels.

Culture & Benefits

• Work remotely from South Korea.
• Collaborate with a global organization serving major enterprise customers.
• Contribute to an AI-powered security platform backed by Google Threat Intelligence and Security Operations.
• Work in an environment focused on excellence, creativity, innovation, and growth.