AI Operations Lead (Claude)

TL;DR

AI Operations Lead (Claude): Designing and shipping Claude skills, agents, and AI workflows across departments to turn early AI wins into scaled, lasting change with an accent on workflow redesign, adoption, and measurable impact. Focus on building reusable patterns, growing an AI champion network, and ensuring every workflow is safe and compliant by design.

Location: United States (remote-first; work anywhere in the US)

Salary: $127,500–$228,400 annual compensation range

Company

hirify.global is an AI-powered energy intelligence platform that automates utility bill management, energy procurement advisory, and sustainability reporting for enterprise businesses.

What you will do

• Rotate across teams to map end-to-end workflows, identify where decisions stall, and define prioritized AI opportunities.
• Design, build, and ship reusable Claude skills, agents, and automations that teams actually adopt.
• Establish and grow an AI champion network so workflows are maintained and extended after you move on.
• Codify successful solutions into reusable patterns, templates, and playbooks to shorten time-to-stand-up for new teams.
• Partner with Security & Compliance and AI Technical Approach to keep workflows data-safe, compliant, and human-in-the-loop.
• Measure and report adoption, time saved, and workflow outcomes; scale what works and retire what doesn’t.

Requirements

• 5–8 years of experience spotting workflow breakdowns across departments and partnering with engineering to ship automations, AI workflows, and internal tools that teams adopt.
• Strong workflow and process design instincts; ability to redesign operating models after observing real work.
• Ability to build trust across diverse teams and bring skeptical stakeholders along.
• Bias toward reusable systems and patterns over one-off heroics.
• Comfort operating in ambiguity in a fast-moving, post-acquisition environment.
• No visa sponsorship available for this position.

Nice to have

• Experience building enablement, center-of-excellence, or champion-network models.
• Familiarity with AI governance concepts (data classification, human-in-the-loop, security review).
• Exposure to AI-native operating models in high-performing software organizations.
• Background in R&D, product, or engineering operations.

Culture & Benefits

• Remote-first culture: work anywhere in the US with reliable internet.
• Flexible PTO (no accrued hours and no limit on vacation days for exempt employees).
• 11 annual holidays, 10 days sick leave, and additional leave options (bereavement, caregiver, military, volunteer, professional development, parental bonding).
• 75–95% employer cost coverage for medical, dental, and vision benefits for employees and dependents.

Hiring process

• AI-assisted screening evaluates relevant skills and experience; human review is part of all hiring decisions.
• Interviews assess fit for workflow redesign, adoption, and governance/compliance expectations.