Account Manager (LTL)

TL;DR

Account Manager (LTL): Managing and nurturing high-value logistics client portfolios with an accent on LTL freight operations, contract negotiations, and revenue growth. Focus on building trust-based relationships, optimizing load bookings, and ensuring seamless service delivery through cross-functional collaboration.

Location: Must be based in or able to work from the office in Rogers, Arkansas, United States

Company

hirify.global is a global logistics technology company that helps businesses move goods more reliably and efficiently by leveraging real-time data and a vast transportation network.

What you will do

• Build and maintain trust-based relationships with shippers and receivers to ensure satisfaction and identify growth opportunities.
• Conduct market analysis, present pricing proposals, and manage contract negotiations, renewals, and expansions.
• Develop and implement strategic account plans to meet client objectives and achieve company growth targets.
• Monitor account profitability, financial reports, and assist with billing and collections.
• Coordinate with internal procurement, operations, and finance teams to ensure seamless service delivery and KPI compliance.
• Manage shipment-level interactions, including tracking, tracing, and resolving operational bottlenecks.

Requirements

• High School diploma or GED equivalent required.
• Minimum 2 years of experience in account management within transportation or logistics.
• Strong analytical, problem-solving, and organizational skills with the ability to multitask in a fast-paced environment.
• Excellent written and verbal communication and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Must be authorized to work in the United States.

Nice to have

• Degree in Business Administration, Logistics, or Supply Chain Management.
• 3 years of transportation logistics experience and 1 year of LTL management experience.
• Familiarity with Transportation Management Systems (TMS), CRM software, and EDI/API concepts.
• Experience with Google Suite.

Culture & Benefits

• Company-sponsored health, dental, and vision insurance plans.
• 401k retirement plan with company match.
• Financial and mental wellness benefits.
• Parental leave and disability coverage.
• Performance or sales incentive bonus programs and equity award participation.