2 months ago
Senior Product Manager (Fintech)
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Job description
Text:
TL;DR
Senior Product Manager (Fintech): Building and scaling internal risk operations platforms and decisioning infrastructure with an accent on fraud mitigation, compliance, and operational efficiency. Focus on designing 0→1 systems, automating complex workflows, and balancing risk controls with customer experience.
Location: Must be based in Canada
Company
is a financial services company providing integrated software and payment solutions for small businesses.
What you will do
- Define the long-term vision and roadmap for the Risk & Payment Operations Platform.
- Build scalable systems for case management, decision orchestration, and audit trails.
- Partner with Engineering and Data teams to implement automation and reduce manual operational bottlenecks.
- Align cross-functional stakeholders across Risk, Compliance, Finance, and Support.
- Advocate for customer experience within internal operational workflows to minimize friction.
- Measure and optimize the impact of operational decisions on customer trust and business scalability.
Requirements
- 6+ years of Product Management experience in high-growth fintech or operational environments.
- Deep expertise in financial operations, payments, and SMB-specific risk challenges.
- Proven experience applying AI or machine learning to fraud detection and automated decisioning.
- Demonstrated success in 0→1 system generation and building complex internal platform infrastructure.
- Strong systems thinking with the ability to design end-to-end workflows and process automation.
- Thorough understanding of compliance requirements such as AML, PCI-DSS, and NACHA.
Culture & Benefits
- Focus on building impactful, company-wide platform foundations.
- Collaborative environment working across diverse teams including Engineering, Data, and Compliance.
- Commitment to customer-centric product development within a regulated industry.
- Opportunity to influence the operational backbone of a scaling payments business.
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