Director, Payments and Risk Operations (Fintech)

Location: United States - Remote; hybrid or remote work opportunities are available.

Salary: $175,000–$200,000 annually

Company

hirify.global provides a residential construction management SaaS platform that helps contractors manage financials, schedules, workflows, and client relationships in one system.

What you will do

• Own the end-to-end payments risk and operations strategy, including merchant onboarding, underwriting, transaction monitoring, disputes, servicing, and portfolio management.
• Build fraud prevention and loss mitigation capabilities through scalable processes, feedback loops, and AI-assisted solutions.
• Evaluate and optimize AI-powered fraud and risk platforms to increase automation and operational efficiency.
• Lead and develop a high-performing payments risk and operations team.
• Partner with Product and Engineering to embed risk controls into payment experiences, onboarding, payouts, APIs, and risk tooling.
• Develop risk analytics, reporting, risk appetite, loss thresholds, and governance frameworks in partnership with Compliance, Security, Finance, Revenue, and other leaders.

Requirements

• 7+ years of progressive experience leading payments risk in a vertical SaaS, marketplace, or fintech environment.
• 3+ years of recent hands-on experience with payment processing, ACH and check disbursements, underwriting, transaction monitoring, fraud prevention, and chargebacks.
• Experience designing and implementing AI-powered decisioning systems, automation, or fraud platforms.
• Ability to make data-driven risk and reward decisions and translate insights into financial and operational outcomes.
• Experience building scalable risk functions and optimizing processes with efficient team structures.
• Player-coach leadership style with strong communication and cross-functional relationship-building skills.

Culture & Benefits

• Medical, dental, and vision coverage, life insurance, and short- and long-term disability benefits.
• 401(k) plan with hirify.global matching contributions.
• Paid time off, 11 paid holidays, personal days, parental leave, and paid sabbaticals.
• Volunteer time off and a wellness program.
• Technology reimbursement for working from home.
• Free daily lunches at the headquarters office and monthly team events.